Where’s my #@&%# iPad camera icon?

30 Mar

This is an artist rendering of the icon missing from my Apple iPad. If you see it, please contact me!

This is an artist rendering of the icon missing from my Apple iPad. If you see it, please contact me!

Where’s my #@&%# iPad camera icon?

by L. Stewart Marsden

 

My son will tell you I have the vocabulary of a sailor at the ready whenever I’m irate. Most of the time, however, I’m fairly docile and refined.

Don’t know about you, but I have expectations that when I spend what I think is a fairly large amount of money on a product (say, an Apple iPad), that I shouldn’t have to know some secret password to get an explanation or advice regarding a problem. Ever try to email Apple?

Fugedabowdit.

About a month ago, the camera icon for my Apple iPad vanished — disappeared from my device. Search as I did, it was nowhere to be found.

So, naturally, I began a Google search to find out how to contact a real person at Apple for a fix. You cannot contact a real person at Apple in order to get help. You have to join an Apple sponsored online posting group of other frustrated Apple product owners who similarly cannot get a straight answer. Kind of like a support group.

Hi, my name is Skip, and I’m an Apple product owner.

Hi, Skip, comes the resounding group reply.

And where is Steven Jobs when you need him? Would he have put up with this?

I just want my camera icon back so I can take a few shots or even video with my iPad, that’s all!

There is no one to ask. No one who will stand for Apple and provide accountability for this issue. Or any issue, for that matter.

We got your money . . . go away.

That’s how it feels. We lure you in, get you to buy, then, bye-bye!

Even Charter cable TV offers better service (and that’s not saying much).

Be careful, new management at Apple. I’ve always heard that it isn’t so much the product, but the service that makes the difference in the marketplace — especially where monopolies don’t exist.

Yeah, there’s nothing like an Apple product. But hey, IBM used to say the same thing when two friends named Steven and Steve collaborated out of a garage located at 2066 Crist Drive in Los Altos, California.

It’s not like it couldn’t happen again.

Apple, if you’re listening, call me please. I want my #@&%# iPad camera icon back.

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